Frequently Asked Questions

Cash & Carry Suppliers

We charge a flat rate of $25 per order, regardless of order size.

You’ll pay the price listed on our website or mobile app, not a penny more. Our fees for picking are included, so you’ll know exactly how much you’ll pay and how much you’ll save.

Cash & Carry suppliers offer substantial savings versus many traditional distributors; savings of 20-40% are common. We are happy to do a price comparison analysis for you so you’ll know how much you could be saving.

No. If you are a company that purchases wholesale food products, you just need to create an account with Nix86 and you’ll be all set.

Just about everything. Consider us your new favorite broadliner, with over 10,000 items in their inventory. While you may not want to order everything from us, you could! Cash & Carry suppliers ensure the same quality that would match up against your traditional suppliers.  You’ll be able to find name brands, local and even organic offerings on our site.

Fees and Payment

We charge a flat rate of $25 per order, regardless of order size.

Actually, they do; their delivery fees are rolled into the overall product cost.  But even with our delivery fee, you’ll still see significant savings compared to traditional distributors.

You’ll pay the price listed on our website or mobile app, not a penny more. Our fees for picking are included, so you’ll know exactly how much you’ll pay and how much you’ll save.

Payment is expected at the time of acceptance of the order. Payment may be made by either Credit Card or ACH (Automated Clearing House) transfer. If you pay with ACH, you will receive savings of 2% on your purchase. (If an ACH transaction is declined for any reason, your credit card on file will be charged).

Creating a Nix86 account

You can easily Create Your Free Account. You’ll be asked to provide basic contact information for you and your restaurant. A customer service representative will then contact you to continue the setup process and answer any questions you may have.

Placing an order

The same thing that happens with your traditional distributors — we let you know, suggest substitutions, and let you make the final call.  Most items back in stock by the next business day.

We currently deliver Monday – Friday. We even do same day delivery – just get your order in by 5 AM. You can also place orders for future dates.

No – we don’t have any minimum order sizes. We know it’s a novel thought, but we feel that you should be free to place any sized order, anytime!

You can use our website (login here) or your mobile device to conveniently place your orders. You can search our full product catalog and build an order guide of your regular items. If you need assistance with this, just let us know.

Delivery

All of our deliveries are 100% guaranteed. If you are unhappy with any product you receive for any reason, you can return it for a full refund. Simply notify us within 24 hours and we will pick any product you wish to return. For damages, you should take a photo upon receipt as documentation.

Nix86 has specially trained shoppers who know how to pick and pack your order most efficiently. A Nix86 driver, driving a Nix86 or their own vehicle, will then deliver your order to your back door.

Nix86 will unload all products to a location immediately inside the door to your establishment protected from weather and theft. You are responsible for the proper distribution of items to various locations including coolers and freezers.

We will do our best to deliver during your preferred delivery windows. You driver will text/email/call you prior to leaving the warehouse to give you an hour window of when to expect your delivery.

About Nix86

Nix86 was founded in 2015 by restaurant industry veterans in order to streamline the ordering process for restaurants. We’ve been in your shoes (ok, your nonslip clogs), and know there is nothing worse than 86-ing an item in the middle of a dinner shift and having to tell a hungry customer.  We’re preventing you from ever running out of product by doing the busy work for you, while saving you money in the process.